Privacy Policy

Last updated: March 03, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Spacall and Spacall Therapist applications.

1. Information We Collect

While using Our Application, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Phone number
• First name and last name
• Address, State, Province, ZIP/Postal code, City
• Profile Picture (Camera and Gallery access)

2. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the services You have purchased.
• To contact You: by phone, SMS, or other equivalent forms of electronic communication.

3. Permissions We Request

To provide a better experience, Our apps may request the following permissions:

• Location: Used to track therapist location in real-time to provide services to nearby clients and for calculating travel distance. For therapists, location data may be collected in the background to ensure accurate service tracking.
• Camera: Used to take profile pictures and for identity verification (face detection).
• Gallery/Photo Library: Used to upload profile pictures.
• Notifications: Used to send alerts for new bookings and service updates.

4. Data Sharing and Disclosure

We do not sell Your Personal Data to third parties. We may share Your information with service providers to monitor and analyze the use of our Service, or for payment processing through secure third-party gateways (e.g., Paymango).

5. Account Deletion

You have the right to request the deletion of Your account and personal data. You can delete your account directly within the app settings, or by contacting us at support@spacall.ph. Upon request, we will permanently remove your data from our active databases, except where retention is required by law.

6. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

7. Data Retention and Security

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We use commercially acceptable means to protect Your Personal Data, but remember that no method of transmission over the Internet is 100% secure.

8. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: support@spacall.ph
• By visiting this page on our website: https://spacall.ph